FREQUENTLY ASKED QUESTIONS
Can you help if I have unfiled tax returns or received CRA letters?
Yes. We assist with back filings and can review any correspondence received from CRA to determine what action is required.
How long does it take to receive my refund?
Most electronically filed returns are processed by CRA within 8–10 business days, assuming no additional review is required. Direct deposit is recommended for faster payment.
Do you offer remote or in-person tax preparation?
Yes. We offer both in-person and remote services. Clients can visit our office, and in many cases, we can complete the return during the appointment. For remote clients, most returns are completed within a few days once all documents are received. We recommend booking an appointment to ensure timely service.
I worked from home—can I claim home office expenses?
You may be eligible if your employer required you to work from home more than 50% of the time over a period of at least four consecutive weeks, and you have a signed T2200 form. The temporary flat rate method has been discontinued. You'll need to calculate the eligible portion of household expenses such as electricity, internet, and rent (if applicable).
I sold my house—do I have to report it?
Yes. Even if the property was your principal residence, it must be reported on your tax return to claim the principal residence exemption. Failing to report the sale may result in penalties.
What are the most common credits and deductions people miss?
Some frequently overlooked items include:
Medical expenses
Digital news subscriptions
Canada caregiver credit
Employment expenses (with a signed T2200)
Union and professional dues
We conduct a thorough review to ensure all eligible deductions are claimed.
Can I still file if I’m missing a slip?
Yes. We can access most slips directly through CRA’s Represent a Client service. However, it's best to wait until all slips are issued to reduce the risk of reassessments or delays.
When is the deadline to file my personal tax return in Canada?
The personal tax filing deadline is April 30. If you or your spouse/common-law partner is self-employed, you have until June 15 to file, but any balance owing is still due April 30 to avoid interest charges.
What documents do I need to bring to my tax appointment?
Typical documents include:
T4s (employment income)
T5s and T3s (investment income)
RRSP contribution receipts
Tuition slips (T2202)
Childcare, medical, and donation receipts
We can provide a full checklist upon request, or your can view it from our website.